Notifi Sign in Product tour Book a demo
FeaturesIrisSolutionsTrades PricingCompare Product tourSign in
Features · Reviews

Asked at the right moment, every time

The review request goes out when the job closes and the customer is happiest, automatically.

Reputation is the cheapest marketing a service business has, and most shops harvest it accidentally. Notifi asks every happy customer at the moment the work is done, and routes them to where reviews actually count.

The review request sent at job close, stars followingJob closed 11:02Request sent 11:06
Home service companies running on Notifi
AquaDryBill Glick PaintingKincy's Home RepairNorthlake LandscapesPersonal Touch House Cleaning
Backed byERA
Timing

The same request, three days later, gets half the reviews

A homeowner whose heat just came back on is delighted for about an evening. A batch email on Friday reaches a person who has already moved on.

Notifi sends the request at job close, from the visit they just had, with a direct route to Google or Facebook. The difference is not the ask, it is the moment.

Iris closes the loop: when a review lands, the customer record shows it, and unhappy signals surface before they become public.

What it does

Reviews, in detail

Automatic requestsSent at job close, per job type, without anyone remembering.
Google and Facebook routingCustomers land directly on your review profiles, not a survey.
Per-technician trackingWho generates reviews, visible alongside their jobs.
Unhappy-signal capturePoor experiences surface to you first, while they are still fixable.
Review monitoringNew reviews visible in Notifi, attached to the customer and the job.
Referral momentsThe same happy moment carries a referral ask where you want one.
Response workflowReplies tracked so no public review sits unanswered.
Reputation reportingVolume, rating and velocity over time, per location.
Questions

Reviews, answered

When does the request go out?

At job close, automatically, which is the moment conversion is highest. Not in a Friday batch.

Which platforms does it support?

Requests route customers directly to your Google and Facebook review profiles, which is where reputation actually compounds for local service businesses.

What about unhappy customers?

Poor experiences are surfaced to you first, while there is still time to fix them, rather than discovered as a one-star review.

Can we see which technicians earn reviews?

Yes. Reviews attach to the job and the technician, so recognition and coaching both have numbers.

Do reviews connect to the customer record?

Yes. A review lands against the customer and the visit that earned it.

Is this included?

Yes. Review requests are part of the job lifecycle, not a bolt-on.

See it on your own operation

Bring a real week of calls and jobs and we will run Notifi against them.

Home service companies