For franchise networks

Franchise field service software

Brand standards where they matter, franchisee autonomy where it counts.

Notifi sets the customer experience at brand level, leaves pricing and operations with the owner, routes enquiries to the territory that owns them, and produces royalty reporting from real revenue.

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Iris · routed 11:26 AM

New enquiry · postcode 78704

Unit 12 · owns territoryNo dispute

Home service companies running on Notifi

Backed by

Three views, one system

Corporate, the franchisee and the customer want different things

A franchisor is selling a repeatable system, an owner bought a business, and the customer just wants the brand to behave the same way whoever answers.

A franchisor is selling repeatability

That requires visibility into performance, consistency in the customer experience, and confidence that royalty reporting reflects what actually happened in the field.

Brand-level standardsAnswering, response, booking flow and templates defined once for the network.

Network performanceCompare units on the same metrics without asking anyone for a report.

Royalty from real revenueCalculated from invoiced work rather than self-reported figures.

Fast unit onboardingNew franchisees live in weeks on a configuration the brand already defined.

Compliance visibilityWhich units are meeting brand standards and which are not.

Shared marketing assetsCampaigns and templates distributed to the network.

Central supportCorporate able to see and help without taking over.

GovernanceAccess and controls appropriate to a franchise relationship.

The whole platform

Everything a franchise business runs on, in one system

Scheduling, dispatch, the mobile app, GPS tracking, price books, estimates, job costing, invoicing, payments and reporting, per unit and across the network.

Front office

CRM and customer historyEvery customer, property, franchise job, call recording, message and estimate on one record, so nobody starts a conversation from nothing.

Call tracking and attributionWhich marketing spend produced which booked job, tracked from the call through to the invoice.

Customer portalCustomers view appointments, approve estimates, pay invoices and see their franchise history without calling the office.

Reviews and follow-upReview requests sent at close-out, and unsold estimates re-engaged rather than left to go cold.

In the field

Technician mobile appThe whole job in the technician's hand: history, equipment, checklists, photos, forms, estimates and payment, offline capable.

GPS and technician trackingLive technician location and travel time, so dispatch can see the day rather than phone around for it.

Job history on the propertyEquipment, past work, photos and declined recommendations held on the address rather than the job.

Price bookYour pricing, your margins, presented as good-better-best options on the tablet instead of worked out on a notepad.

Sales and money

Estimates and proposalsMulti-option proposals with financing, built on site and converted to a job the moment the customer accepts.

Invoicing and paymentsInvoice built from the work performed, card taken at the door, deposits and progress billing where the work needs it.

Job costingLabour, materials and overhead against every franchise job, so you know which work actually makes money.

Accounting syncQuickBooks and other accounting systems kept in step, so the office is not entering the same job twice.

Running the business

Scheduling and dispatchThe engine reads skills, capacity and the whole board to place a job, then re-solves the day when one runs long.

Reporting and dashboardsUnit, region and network views, with royalty reporting drawn from invoiced revenue rather than collected by email.

Purchase ordersMaterials ordered against the job, received against the PO and costed back to the work.

Time on the jobJob time and travel captured from the mobile app, so what a job actually took is on the record.

Territories

Most franchise disputes are about who owned the lead

When enquiries are routed by a call centre or a spreadsheet, ownership becomes a judgement call, and judgement calls between franchisees become disputes.

Notifi routes by service area automatically, so the enquiry lands with the unit that owns the territory before anybody has to have an opinion about it.

Iris answers to the brand standard, identifies the property, routes to the owning territory and books into that unit’s real capacity.

Questions

Franchise, answered

What is franchise field service software?

Software that lets a franchisor set brand standards and see network performance while franchisees keep their own pricing, teams and operations, with leads routed by territory and royalties calculated from real revenue.

Can corporate set standards without controlling pricing?

Yes. Brand-level customer experience standards and franchisee-owned pricing coexist by design.

How are leads routed between territories?

By service area, automatically, so ownership is geographic rather than disputed.

Does royalty reporting come out of the system?

Yes, from actual booked and invoiced revenue rather than self-reported figures.

How fast can a new franchisee go live?

Weeks, on a configuration the brand has already defined.

Can franchisees run their own marketing?

Yes, alongside brand-level assets and templates.

Does Iris answer to the brand standard?

Yes, identically across every unit, which is the part customers actually judge.

Can corporate see unit performance?

Yes, on the same metrics across the network from one source.

Is anything sold as an add-on for franchisees?

No. One platform with no add-on modules.

Does it work with QuickBooks?

Yes, per unit, so each owner keeps their own books.

Structured differently?

Residential Commercial Enterprise Private equity

See it across two territories

Bring two units and we will show you routing, standards and royalty reporting working together.